Search
How can we help you?
Browse our general information articles or sign in to access profile‑specific information and create support requests
Digital Services
Service account management, email, the Intranet, corporate applications, etc.
UPM Support Center
Articles to learn about the UPM Support Center, how to submit a ticket,...
UPM Services Account
Access accounts for services provided by the university
Management, configuration and problems of the personal and institutional email addresses of the UPM
- Email | Send failure due to exceeding maximum number of messages per day
- Email | User can't access Outlook 365
- Email | You can't access Webmail because you enabled 2FA and you don't have access to the verification code.
- Email | How to put a signature on email
- Email | SMTP Error 550 When Sending an Email Message - Account Blocked for Sending.
- Email | New messages are not updated/appear in Webmail
Central IT and fixed/mobile telephony services
Support and resolution of incidents related to information technology and fixed/mobile telephony
Subsecciones de Central IT and fixed/mobile telephony services
Software
Software Catalog for Teaching and Research. Distribution and Support
OAD (Teaching Support Office)
Former GATE+IE; Moodle, Turnitin, EventosUPM, PIE, GIE, UPM[Blogs], Genially, Kahoot, Zoom, Teams, audiovisual support, MOOCs, and 3D labs.
Subsecciones de OAD (Teaching Support Office)
Corporate Applications
Politécnica Virtual, Apolo, UPMapp...